🔗 Before You Start
Check out the companion article: Getting Started in Messenger
🧩 Chat Types: Corporate vs. Personal
Flameplace Messenger supports two main types of conversations:
🏢 Corporate Chats
These chats are automatically created when one company interacts with another through:
Partner relationship requests
Project invitations
Requests for proformas or packing lists
All team members from both companies can write in these chats. They include interactive system messages and cannot be deleted. These chats serve as a record of all intercompany activities and are visible to all employees in both organizations — regardless of their plan level.
👤 Personal Chats
These are one-on-one conversations initiated from the company profile page of an employee who has made themselves available for messaging.
Only visible to the participants
Available only to users with PLUS plans or higher
🛠 Messaging Tools and Features
Messenger includes several features to enhance communication:
File sharing — Attach and send documents, images, and files
Auto-translation (PLUS plans and above) — Translate messages instantly between languages so you can chat in your native language
Chat filters — Quickly sort conversations by company role
Search — Find chats or participants by name or company
⚙️ Chat Management Options
Hover over any chat in the sidebar to access the interaction menu. From there you can:
🔕 Mute — Turn off notifications for that chat
🚫 Block — Block the user or company
🗑️ Delete — Remove the chat from your view (it remains available to your counterpart)
💡 Why It Matters
Messenger was built as a modern alternative to email, offering a single hub to store your company’s communication history safely and securely. Whether you're sharing specs or forming a partnership, Messenger keeps everything accessible, organized, and in one place.